Pay As You Go Support

Flexible and Affordable Support As and When You Need It

PAY FOR WHAT YOU USE

What you need, when you need it

For smaller businesses with limited IT infrastructure, or in-house IT teams requiring complentary support, a fully Managed Support package may not be the optimal solution. This is where Pay As You Go IT Support comes into its own

Fulgent’s PAYG IT Support offering means even the smallest of businesses, or businesses with the tightest of budgets, can afford and benefit from our professional IT Support

Whether remote or on-site, the flexibility of having IT support ‘on demand’ is often the best way of ensuring businesses can resolve any situation, without having to pay large sums of money up front

Fulgent IT Services

WHO IS IT FOR?

Our pay as you go support is for those not wishing to commit to a monthly contract.

You simply pay for what you need, when you need it. This is a perfect service for a company that already has an existing IT department, who just needs additional support or resources for specific projects.

It is also a great solution for small start-up businesses. Those who are not yet ready to commit to a monthly support contract. Who are not sure how much support they need, so as they find their feet and develop themselves as a business, they can have the reassurance that we are there when they need us.

HOW DOES IT WORK?

The cost-effective solution

Fulgent has a fixed hourly rate for its technical department, you simply only pay for the time it takes our engineers to resolve your technical problem.

Just like our fully managed customers you’ll be allocated a dedicated engineer that will work with you to provide you with support and troubleshoot critical issues.

With our PAYG Support you enjoy peace of mind knowing our expertise and experience is available when your organisation needs it. We can sort out your password or email issues, set up new users or systems, fix hardware issues or restore back-ups – no matter how big or small the problem our team can sort it.

Transparent Pricing

Our rates are fixed and charged at either our remote or on-site hourly rates

Flexibility and Affordability

Manageable and affordable hourly rate as and when you need support

No contract

Professional, fast and efficient support without a montly contract

Fast Response

We will still get to you in no time, even without a support contract in place

Phone and Remote Support

Our team are available to take your call and can resolve your issue over the phone

On Site Support

If required an engineer can arrange a visit for any issues unsolvable over the phone

It’s a no strings attached approach for a professional support service!

PAYG IT SUPPORT PRICING

Our prices are fixed for all PAYG Support

Remote IT Support

£ 20
  • Rate per 15 min

On-Site IT Support

£ 80
  • Hourly rate

On-Site IT Support

£ 320
  • Half Day

On-Site IT Support

£ 640
  • Full Day

Prices are excluding VAT at the current rate

Send Us A Message

Email one of our experts about your enquiry

01386 834000

Our team is always on hand to answer any queries